Gallup’s Perspective on

Designing Your Organization’s Employee Experience


The employee experience is the journey an employee takes with your organization. It includes all the interactions an employee has with your organization before, during and after their tenure.

The employee life cycle defines the critical stages that employers must get right — the components that HR strategy will have the most influence on during the employee experience.

These interactions shape employees’ perceptions of your organization and directly affect employee performance and your brand as an employer.

Employee engagement, performance and development are key themes throughout most of the employee life cycle. Getting them right is essential to getting employee experience right.

Employees have become “consumers of the workplace.” A new generation of worker expectations, greater workplace transparency and a tightening labor market have increased interest in improving the employee experience.

Purpose, brand and culture are foundations that determine how you customize elements of the employee life cycle and employee experience to represent your organization’s unique identity.

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Published on: February 7, 2019 on Gallup